The Health Plan Management (HPM) Service Line's core mission at VAPSHCS is to provide administration of various federal laws, regulations, policies and procedures that permit veterans to obtain health care through the Department of Veterans Affairs. HPM provides guidance and support to VA staff, non-VA care providers, veterans and other stakeholders in communicating veterans' health care benefits information.

Duties

Promotion Potential: This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-9. At the GS-7 grade level, performs assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-9. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher level work, and availability of funds. This position provides business oversight for a variety of software programs integral to the overall administration and operations of the business. The incumbent is responsible for the coordination and training for service and facility staff in business and functional areas for various information technology VISTA packages, e.g. ADT (Admissions/Discharge/Transfer); Scheduling; PTF (Patient Treatment File); Medical Record Tracking; Fee Basis; POX (Patient Data Exchange); HINQ (Hospital Inquiry); AMIEII/IBBA (Intranet BDN/BIRLS Access); IB (Integrated Billing); AMIE (Automated Medical Information Exchange); Discharge Summary; PCE (Patient Care Encounter and Visit Tracking); ACRP (Ambulatory Care Reporting); Network Health Exchange; AICS (Automated Information Collection System); KLF Menu; CIRN (Clinical Information Resource Network);TIU) (Text Integration Utilities); EWL (Electronic Wait List), Beneficiary Travel V 1.0; Incomplete Record Tracking V 1.0; Claims Manager -VISTA; EAS (Electronic Application Systems) V1 .O; and additi9nal business office programs as added. The applications control critical applications, which are used primarily by all care lines/services, i.e. Gains and Losses Sheet, Scheduling, Non-VA Medical Care, FBCS, ICB, VISN Vesting, Admissions/Discharge/Transfer, AMIE, HINQ, PTF and a multitude of other software modules. The incumbent may be assigned to cover the Clinic Grid Team responsibilities. This team oversees the Clinic Profiles for the facility. Duties include receiving and processing new profiles and revisions to existing clinical profiles from various clinical services in the Medical Center using a web based tracking system to set up the clinics, assign DSS stop codes and encounter forms. The incumbent also manages the cancellation and restoration of clinics for the facility and coordinates with the Central Call Center and with clinical managers to reschedule cancelled appointments as necessary.] The incumbent provides training and troubleshooting for clinical and administrative staff in business processes and associated supporting software. Provides training for individual users on daily operational tasks and trains new users. Trains service employees and facility employees in the use of scheduling programs, to ensure that scheduling and other required information/data is entered correctly to follow National Scheduling Directive and optimizes Scheduling Audit activities along with clinic utilization. Training consists of development and presentation of both formal lectures and on-the-job sessions to those employees who will be entering, changing and extracting data. The incumbent maintains reference material for the service. Incumbent is key point of contact responsible for assuring that all information technology equipment with the service is operational and functions and coordinates with Ol&T equipment replacement/installation with. all other services. The incumbent is the point of contact for Ol&T for information technology initiative for hardware and software needs for the service. The position is responsible for assisting with the preparation and implementation of the business contingency plans for system failure specifically addressing manual system backup plans addressing how day to day business will be conducted for long and short-term outages. Collects physical and data security needs for the service areas. Collects individual needs to determine menu access for staff, Regional Office employees, and employees from VISN VA facilities. The incumbent participates in the establishment of administrative qualitative standards; the objective of which is intended to improve programs, facilities and operations. The incumbent maintains a close working relationship with various program officials, This, in addition to his/her knowledge based on personal observation and understanding of management practices, results in effective and practical qualitative standards. The incumbent coordinates and provides recommendations in the application of standards that affect the service. Coordinates ongoing data collection and basic analysis and uses knowledge of System Redesign principles to determine organization performance. Work Schedule: Full-Time Employment: 8:00am - 4:30pm Monday - Friday Telework: Ad Hoc is authorized at supervisory discretion and determined by the agency policy. Recruitment & Relocation Incentives: Not authorized Financial Disclosure Report: Not Required

Requirements

Qualifications

For GS-7: Possess Superior Academic Achievement at the GS-7 level: (SAA) at the baccalaureate level in the coursework detailed above is fully qualifying. Applicants who wish to apply under this provision must submit proof from their educational institution that they meet one of the criteria listed below. To qualify for SAA, applicants must have completed all the requirements for a bachelor's degree in a curriculum that is related to the position to be filled and meet one of the following: 1. Rank in the upper one-third of your class in the college, university or major subdivision. 2. A grade-point average of "B" (a GPA of 2.95 or higher out of a possible 4.0) for all completed undergraduate courses, or those completed in the last two years of undergraduate study. 3. A grade point average of "B+" (a GPA of 3.45 or higher out of a possible 4.0) for all courses in your major field of study, or those courses in your major completed in the last two years of undergraduate study. 4. Membership in a national honor society (other than freshman honor societies) recognized by the Association of College Honor Societies. For a list of recognized honor societies please visit http://www.achsnatl.org/quick_link.asp. For more information regarding SAA please visit http://www.opm.gov/qualifications/SEC-II/s2-e5.asp#e4f. - OR- Possess at least one full year of graduate level study, or possess a master's or higher degree, e.g., LL.B., J.D., LL.M., Ph.D, in a field that provided the knowledge, skills, and abilities necessary to do the work of this position. Such fields include information science, engineering, or computer science. (TRANSCRIPTS REQUIRED) -OR- Possess at least one year of work experience, equivalent to GS-5 grade level in Federal service, in computer systems, automated processes and data management; imaging and medical computer equipment, computer operations, installations and communications; Picture Archive and Communications System (PACS), Teleradiology, Voice Recognition system software and functionality as it pertains to imaging for both current processing and future application enhancements; computer networking capabilities as it relates to the process of teleradiology, digital radiology imaging communications and transmission of imaging data across computer networks; DICOM and HL-7 standards; imaging equipment such as scanners, digitizers and imaging modalities. Experience with basic computer science, networking protocols and various imaging modalities to solve routine and complex problems related to PACS. Experience with Computed Radiography equipment, PACS workstations including high-resolution monitors, printers and laser scanning systems. -OR- Possess an equivalent combination of graduate education and experience to meet the total experience requirements for the GS-7 grade level. NOTE: To calculate the combination of education and experience, determine the amount of experience you have as a percentage for the grade level. Then determine the amount of education you have as a percentage for the grade level. Add the two percentages; the total percentage must equal at least 100% to qualify for the grade level. (TRANSCRIPTS REQUIRED) You will be rated on the following Competencies as part of the assessment questionnaire for this position: Educational Experience (ACWA)Mathematical Skills (ACWA)Rating (ACWA)Social Organizations (ACWA)Work Experience (ACWA) IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.


NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address VA Puget Sound Health Care System 1660 South Columbian Way Seattle, WA 98108 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]