This position is located at Department of Housing and Urban Development, Office of the Chief Information Officer. This opportunity is also open to Status eligibles under announcement 23-HUD-2114. Please refer to that announcement for details on open period, eligibility, and how to apply.

Duties

The following are the duties of this position at the GS-13. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position. As a/an IT Specialist (Network Services), you will: Lead technical evaluations and determination of requirements for any network change. Perform critical analysis concerning engineering and implementation of specialty area systems; considers all federal and local policy architectures, national and international signal, physical, and electrical standards and protocols, network resiliency criteria, and timing and synchronization principles. Provide technical expertise, advice, guidance, and hands-on knowledge for preparation of information systems plans, system design plans, and specifications for major programs/projects in their specialty area. Directs hands-on experience implementing and troubleshooting regarding emerging data networking equipment and technologies. Maintain liaison with other Federal agencies, academia, and industry to keep abreast of the latest technology, advanced equipment, and systems to meet HUD unique requirements.

Requirements

Qualifications

You must meet the following requirements by the closing date of this announcement. Specialized Experience: For the GS-13 grade level, you must have one year (52 full weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized Experience for this position includes: Supporting information technology activities for an organization (i.e., local, wide area networks, and cloud network environments in support of an enterprise infrastructure, security infrastructure, Enterprise applications, Network files and print services, User account access associated rights and privileges, and operating systems AND Identifying and developing strategies to resolve problems for IT programs AND Isolating and defining issues or conditions in systems and networks-resolving critical problems in systems and networks, and developing new approaches and techniques for use by others AND Providing technical and authoritative IT support and project management. Specialized Experience: For the GS-12 grade level, you must have one year (52 full weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized Experience for this position includes: Participating in assessing information technology program effectiveness for consistency with mission objectives and identifying operational problems; AND Documenting solutions for customers based on new business requirements by helping translate requirements into technical or process solutions; AND Working as part of a team designing, developing, or implementing a new business process or information technology system; AND Participating in change management activities such as documentation development, reporting and approval/review processes Experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume. In addition to specialized experience, individuals must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Education

Contacts

• Address Office of the Chief Information Officer Administrative Resource Center Parkersburg, WV 26101 US
• Name: Applicant Call Center
• Phone: 304-480-7300
• Email: [email protected]