The US Attorney's Office for the Eastern District of Washington is hiring for an IT Specialist in the Spokane, WA office. For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement. This position is also being announced to applicants eligible to apply through Merit Staffing procedures under 23-WAE-12060974-MS.

Duties

As an Information Technology Specialist in the United States Attorney's Office (USAO), Eastern District of Washington, you will be responsible for providing technical and analytical assistance involving three or more IT specialty areas which support the information management needs of the District. At the full performance level, typical work assignments will include: Providing customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user/district requirements; Installation, configuring, and upgrades to new and commonly used hardware and software systems; Performing diagnosis and resolution of recurring network and internet problems and service interruptions; Managing accounts, network rights, and access to systems and equipment; Designing, development, testing, updating, and management of internet and intranet websites; Maintenance of network architecture and infrastructure, to include configuring and maintaining servers, hubs, routers, and switches, and monitoring network capacity and performance; and Understanding and enforcing policies and procedures to ensure information systems reliability and accessibility, and to prevent and defend against unauthorized access to systems, networks, and data. Responsibilities will increase and assignments will become more complex as your training and experience progress.

Requirements

• You must be a U.S. Citizen or National
• Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation
• You must be registered for Selective Service, if applicable
• If selected, you may be required to complete a one year probationary period.
• You must meet all qualification requirements upon the closing date of this announcement.

Qualifications

For all positions individuals must have IT-related experience demonstrating each of the four competencies: Attention to Detail, Customer Service, Oral Communication, Problem Solving. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. GS-7: To be eligible at the GS-7 level, you must meet one of the following: Specialized Experience, Education, OR a Combination of Education and Experience, OR Superior Academic Achievement. Specialized Experience: You must have at least ONE full year of equivalent to the GS-5 level in federal service or equivalent IT experience demonstrating each of the four competencies. Examples of specialized experience include: Assisting with performing a variety of tasks associated with the operations and administration of IT systems; applying basic IT principles and practices to provide software/hardware maintenance support; building or maintaining web or internet and intranet sites, providing user assistance on basic computer applications; and assisting with network monitoring and management. OR Education: One full year of graduate level education in a degree program such as computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. OR Combining Education and Experience: Combinations of successfully completed graduate education and experience may be used to meet total qualification requirements. To compute this, first determine your qualifying experience as a percentage of the experience required. Second, determine your graduate education as a percentage of the education required under letter B above. Then add the two percentages together. The total must equal at least 100% to qualify. OR Superior Academic Achievement: Possess a Bachelor's Degree or expect to complete the requirements for a Bachelor's degree within the next 9 months AND possess at least one of the following criteria: class standing in the upper third of the graduating class; an overall GPA of 3.0 OR at least a 3.0 based on courses completed during the final two years of my curriculum; a GPA of at least 3.5 based on the average of required courses completed in my major field OR based on the average of required courses completed during the final two years of my curriculum; OR election to membership in a national scholastic honor society. See https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=e4 4(f) for more details. GS-9: To be eligible at the GS-9 level, you must meet one of the following: Specialized Experience, Education, OR a Combination of Education and Experience. Specialized Experience: You must have at least ONE full year of specialized experience equivalent to the GS-7 level in federal service or equivalent IT experience demonstrating each of the four competencies. Examples of specialized experience include: Performing a variety of tasks associated with the day-to-day operations and administration of IT systems; applying network systems management methods including systems performance monitoring; providing user training, managing organizational websites, and assistance on a variety of computer applications; and performing ongoing network monitoring and management. OR Education: A master's degree or equivalent graduate degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; OR 2 full years of progressively higher level education leading to a master's degree or equivalent graduate degree. OR Combining Education and Experience: Possess a combination of education and experience as described above. To compute your qualifying experience as a percentage first determine the number of months of specialized experience you have as a percentage of 12 months. To determine your qualifying education as a percentage, determine the number of semester hours you have completed towards your Master's degree. (Only graduate education in excess of 18 hours may be used in the calculation). Add the two percentages together; they must equal 100% in order for you to qualify. GS-11: To be eligible at the GS-11 level, you must meet at least ONE of the following conditions as defined below: Specialized Experience, Education, OR a Combination of Education and Experience. Specialized Experience: One full year of specialized experience equivalent to the GS-9 level in federal service or equivalent IT experience demonstrating each of the four competencies. Examples of specialized experience include: Providing IT customer service and support in troubleshooting, recovering, and resolving recurring software/hardware problems; providing technical support services to coordinate teleconferences and distance learning activities; performing ongoing network monitoring and management; distributing and installing new or upgraded software to ensure customers receive current versions of supported software; designing, developing, testing, implementing, and managing internet, and intranet websites; creating basic scripts or code using general knowledge of programming languages and tools; and participating in the testing and implementation of an organization's information security program. OR Education: One of the following types of education in a related field (e.g., computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management): a Ph.D. or equivalent doctoral degree; OR 3 full years of progressively higher graduate education leading to such a degree. This education must have been in one of the following fields OR must have provided a minimum of 24 semester hours in one or more of the following fields and must have required the development or adaptation of applications, systems, or networks: Computer Science, Engineering, Information Science, Information Systems Management, Mathematics, Operations Research, Statistics, or Technology Management. OR Combining Education and Experience: Combinations of successfully completed graduate education and experience may be used to meet total qualification requirements. In order to qualify based on a combination, graduate education must be in excess of 2 full years. Additional Information: Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do. See www.sss.gov. EEO Statement: The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, status as a parent, genetic information, disability, age, membership or non-membership in an employee organization, or on the basis of personal favoritism. Reasonable Accommodation Statement: Federal Agencies must provide reasonable accommodation to applicants with disabilities, where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Education

All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see http://www.ed.gov
OR
Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials. More information may be found at http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. All documentation must be in English or include an English translation.

Contacts

• Address Eastern District of Washington 920 W. Riverside Avenue Suite 340 Spokane, WA 99201 US
• Name: Elisabeth Lewellen
• Phone: 5098356364
• Email: [email protected]