Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to assist the Work/Life Specialists with the relocation program coordination. Support families relocating to the Joint Base Elmendorf Richardson Installation as well as families who are departing the installation whether it is PCS, separation, or transitioning.

Duties

Conducts screening interviews with Military and Family Readiness Center relocating clients to ensure customer needs are met. Oversees the Relocation Loan Closet. Receives telephone calls and greet visitors provides information about the organization functions, activities, and personnel. Present a variety of briefings, orientations, and workshops. Uses multiple office automation software with varied functions to produce a wide range of documents, formats, etc.

Requirements

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov
• This posn is subject to provisions of the DoD Priority Placement Program
• Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
• Disclosure of Political Appointments
• Eligible for a Cost-of-Living-Allowance (COLA) which is subject to change without notice
• May be required to carry training aids, audio-visual equipment, lending locker items, etc.
• Must be able to lift 50 pounds
• PCS expenses if authorized will be paid IAW JTR and Air Force Regulations, more information on PCS benefits/requirements may be found at the following link: https://afciviliancareers.com/regulatory/
• Recruitment Incentive may be authorized for this position.
• Relocation Incentive may be authorized for this position.
• Work may be required to be performed during some nights or weekends
• May be required to work other than normal duty hours.

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Technical and Medical Support Positions. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-04, or equivalent in other pay systems. Examples of specialized experience includes group leader in community or residential recreation or training programs. Counselor in a youth summer camp. Instructor in a training program for the development of job skills. Work that demonstrated the ability to be responsible for and to lead and train members of a job crew. Group activities leader in the Armed Services. Unit leader-monitor-proctor for a dormitory group in a boarding school or other residential facility. Aid or assistant to professional or specialist staff in such fields as personnel (private or government), employment guidance in a vocational or academic institution, social service, or manpower development. Aid or assistant to professional or associate staff engaged in work of a social services nature in private, public welfare, government program, or community organizations, or in voluntary activities. Aid or assistant to professional or specialist staff working with individuals who are addicted to or abuse alcohol and/or drugs. NOTE: Your resume must support this response. OR EDUCATION: Successful completion of a full 4-year course of study leading to a bachelor's degree that (a) included at least 24 semester hours in any combination of subjects directly related to the work of the position; (b) included a major in social behavior, human behavior, or health care or; (c) was supplemented by specialized experience gained, for example, in part-time or summer employment, in volunteer social welfare or recreation programs, or in community organizations. OR COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-04 level is required to meet the time-in-grade requirements for the GS-05 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of basic Military and Family Readiness programs, regulations and procedures as well as knowledge of word processing functions to support office operations. 2. Skill and ability to tactfully and professionally conduct client screening interviews and develop alternative solutions for a variety of problems. 3. Ability to collect, classify, update, design and disseminate information and other data using a variety of resources and media. 4. Ability to promote and foster effective working relationships with others and communicate effectively, both orally and in writing. 5. Ability to locate, assembles, and composes information for routine inquiries and nontechnical correspondence. 6. Knowledge of various office automation software programs, tools, and techniques to support office operations and produce a variety of documents such as letters, reports, spreadsheets, databases, and graphs. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address JB Elmendorf-Richardson 8517 20th Street Suite 203 JB Elmendorf-Richardson, AK 99506 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]