This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service. About the Position: Serve as the Work Management Administrator of the Customer Service Section within the Business Operations and Integration Division (BOID), Directorate of Public Works (DPW) located on Fort Carson, Colorado.

Duties

Direct day-to-day operations of the Customer Service Section and resolves operational and procedural problems. Responsible for determining work prioritization, method of execution, and work classification, and provides customer feedback. Perform analyses and evaluations, initiates corrective actions, and prepares reports presenting results of analyses. Reviews all submitted customer work orders for conformance with DPW mission, installation guidelines, and funding policies.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• A National Agency Check w/ Inquiries (NACI) background investigation is required.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of demonstrated specialized experience which includes: 1) developing contract performance work statements and estimates; 2) identifying preventative maintenance requirements for facilities, equipment, and/or systems; and 3) reviewing and monitoring engineering projects through all stages of development. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-10). You will be evaluated on the basis of your level of competency in the following areas: Oral CommunicationQuality AssuranceTechnical Competence

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address EI-APF-W0VNAA US ARMY GARRISON FT CARSON HQ DO NOT MAIL Fort Carson, CO 80913 US
• Name: Army Applicant Help Desk