This position is located within the VISN 2 Network Office; the incumbent serves as the VISN 2 Veterans Transportation Program (VTP) Mobility Manager (MM) for all Patient and Veteran transportation services in VISN 2, inclusive of all of the VA Medical Centers and CBOCs in the Network. These functions include oversite, program analysis, and compliance auditing for the VTP, Veterans Transportation Service (VTS), and Beneficiary Travel (BT) programs.

Duties

**This position is physically located at any of the VISN 2 facilities** Business Oversight Participates in National and VISN 2 VTP surveys, audits, and site visits to produce data used to adopt new policies or change existing policies to improve operations and compliance with regulations. Oversees management of the overall operations of the VTP at all Medical Centers within the VISN. Monitors and ensures adherence to VTS, Beneficiary Travel (BT), and VHA policy and ensures sites report metrics accurately and timely; and monitors and communicates with sites regarding obligation of VTS funds. The VISN VTP Manager ensures compliance is achieved VISN-wide through periodic program audits and communicates directly with VTP Program Office Compliance staff on discrepancies in Payment Integrity Information Audits (PIIA), OIG, and GAO audits/missing information. Administrative Support Works with VISN leadership to establish goals and general policy regarding patient transportation in regard to policy for inter-facility transfers, Special Mode Transports (SMT), Air Ambulance etc., to ensure compliance with national program policy, as well as the most efficient and patient friendly means of transport are achieved while ensuring expedited transport resulting in improved patient care and improved patient flow within and between VISN 2 facilities. This includes collaboration with Clinical Service Chiefs regarding scheduling for specialty care and discharge planning processes at all VISN 2 Medical Centers. Ensures VTP Board of Directors at each facility has proper representation, meets routinely, and develops local policy and processes which are consistent with Agency program policy and VISN policy. Training/Communication Within a framework of priorities, funding, and overall well-defined project objectives, the VISN VTP Manager and VTS Regional Coordinator mutually work plans that include: the work to be done, the goals of VTP operations, and deadlines for assigned tasks. Addresses observable conditions with written guidelines covering work methods and procedures related to VTS operations, such as those pertaining to ride scheduling, system operations, program requirements and Beneficiary Travel. This includes establishing, modifying, and/or enforcing VISN policies in addition to the enforcement of national policies. Work Schedule: 0800-1630 Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Mobility Transportation Specia/PD38280O Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/10/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS12 position you must have served 52 weeks at the GS11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience with participating in National and VISN 2 VTP surveys, audits, and site visits to produce data used to adopt new policies or change existing policies to improve operations and compliance with regulations; Ability to oversee management of the overall operations of the VTP at all Medical Centers within the VISN; Experience with monitoring and ensuring adherence to VTS, Beneficiary Travel (BT), and VHA policy and ensures sites report metrics accurately and timely; and monitors and communicates with sites regarding obligation of VTS funds; Expert experience with ensuring compliance is achieved VISN-wide through periodic program audits and communicates directly with VTP Program Office Compliance staff on discrepancies in Payment Integrity Information Audits (PIIA), OIG, and GAO audits/missing information; Ability to work with VISN leadership to establish goals and general policy regarding patient transportation in regard to policy for inter-facility transfers, Special Mode Transports (SMT), Air Ambulance etc., to ensure compliance with national program policy, as well as the most efficient and patient friendly means of transport are achieved while ensuring expedited transport resulting in improved patient care and improved patient flow within and between VISN 2 facilities; Ability to collaborate with Clinical Service Chiefs regarding scheduling for specialty care and discharge planning processes at all VISN 2 Medical Centers. You will be rated on the following Competencies for this position: AccountabilityAdministration and ManagementCustomer Service (Clerical/Technical)Financial Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although slight physical effort may be required. Extensive travel via automobile and air is required for on-site consultation and evaluations. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Biomed - Syracuse VA Medical Center 800 Irving Ave Syracuse, NY 13210 US
• Name: Tara Lanigan
• Phone: 612-467-6517
• Email: [email protected]