Job opening: Telephone Operator
Salary: $30 015 - 39 022 per year
Published at: Jul 10 2023
Employment Type: Full-time
This position is located at the Ute Mountain Health Center, Towaoc, Colorado, an outpatient primary care health center. Telephone operator of the health center using communication system console, provides clerical and receptionist to the public. Reports to Administrative Officer.
This position is being readvetised to solicit additional applications. Applicant who applied previously need not reapply unless submitting updated and/or missing information.
Duties
Receives incoming calls to the clinic and routes the calls to their proper destination.
Gives telephone messages to the appropriate staff members.
Answers routine telephone inquiries and provides direction to the clinics, offices and staff members.
Directs patients and visitors to appropriate offices; applies general knowledge of the organization and location of organizational units, functions and key personnel.
Maintains records used as guidelines in telephone operation and reception, such as telephone directories, organization listings and area hospital and clinic telephone numbers.
Handles incoming/outgoing mail; overseeing mail pickup and distribution.
Provides clerical support work to staff.
Qualifications
To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you MUST submit a copy of your transcripts or an itemized list of college courses which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume.
MINIMUM QUALIFICATIONS:
Your resume must demonstrate at least 26 weeks (6 months) of general experience in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks. Examples include progressively responsible clerical, office or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of this position.
OR
1 year above high school.Successfully completed education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite is creditable. The education must have been obtained in an accredited business, secretarial, or technical school, junior college, college or university.
Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).
Education
Contacts
- Address Ute Mountain Ute Health Center
PO Box 49
Towoac, CO 81334
US
- Name: Doris Edwards
- Phone: (505) 256-6823
- Email: [email protected]
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