The position is at the full performance level located in the in the Winston Salem Regional Office, RO. The incumbent serves as a Program Specialist and plays a key role in establishing and maintaining positive relationships within the Regional Office (RO) and between the RO and external stakeholders. The incumbent's primary focus is assessing priorities and resource needs to meet program objectives in support of service to Veterans.

Duties

Major Duties The incumbent must be able to work effectively in high-pressure and stressful situations and must be able to prioritize, multi-task, and share responsibilities to ensure effective operations. The incumbent must be willing to be flexible and take on additional duties as they arise and must be willing to fill in for other RO staff members when necessary. Provides oversight in all areas of public information including policy development, dissemination of internal information, and community relations activities. Actively participates in a variety of teams and workgroups with representatives from all levels of VA and private concerns. Attends and participates in a variety of conferences and meetings with representatives of higher, lateral, and lower echelons. Initiates and prepares responses to inquiries from interested groups and the public concerning policies and activities. Establishes cooperative working relationships with the local media; writes and disseminates news releases and feature articles regarding the RO mission, functions, programs, and policies to print and broadcast media representatives. Organizes and coordinates print and broadcast media interviews with staff members and oversees all arrangements with the media involving RO activities. Evaluates and advises management officials on specific courses of action to follow in making public announcements. Maintains contacts with congressional staffers, city and state officials, institutions, community organizations, industry and other centers of influence to improve the public's understanding and awareness of RO activities. Represents the Director in public forums, including making formal and informal presentations. Subject matter will include both local and national policies and may be controversial in nature. Promotion Potential: NONE Work Schedule: Monday - Friday, 8:00 a.m. - 4:30 p.m. Compressed/Flexible: Available Telework: Available Virtual: This is not a virtual position. Position Description/PD#: 41146-0 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/18/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: applicant knowledge of a complex field of laws, regulations and Federal legislation pertaining to the full range of veterans benefits and a comprehensive and thorough knowledge of state, federal and local benefit programs in order to be able to explain them, both orally and in writing, to individuals of all educational backgrounds. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is primarily sedentary. Some physical effort may be required such as walking, standing, bending, reaching, and carrying of office and event materials. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Winston-Salem Regional Benefit Office Federal Building, 251N. Main St Winston-Salem, NC 27155 US
• Name: Dexter Howard
• Phone: 6013647271
• Email: [email protected]