Responsible for the supervision, administrative management, and direction of dental assistants. Has delegated administrative and professional responsibility for planning and directing the dental assisting activities for the clinic. Manages and directs dental assistants in performing all assigned duties for a work unit with three or more dental assistants.

Duties

Some duties may include: Responsible for the supervision, administrative management, and direction of dental assistants. Has delegated administrative and professional responsibility for planning and directing the dental assisting activities for the clinic. Manages and directs dental assistants in performing all assigned duties for a work unit with three or more dental assistants. Assists the dental division chief in clinic operations related to policy development, equipment requests and workload analysis. Reviews and analyzes clinically appropriate data to effectively optimize quality, performance, and productivity within the clinic. Coordinates clinical workflow and makes work assignments, hears and resolves employee complaints and workplace issues, and maintains efficient flow of patient care. Develops and provides training to staff dental assistants, dental residents, and new employees. Performs supervisory functions such as assessing competency, maintaining competency documentation, and providing training. Individual may perform ancillary assignments, including program management duties on an occasional basis. Establishes and maintains effective and cooperative work relationships within the dental service and the facility. Tasks are completed and good working relationships among team members and with management are maintained. Team priorities and goals, needs, and achievements are coordinated with clinical center management. Serves in staff dental assistant positions independently performing more complex work in assigned specialties in supervisory dental assistant positions. Must maintain current Dental Assisting National Board (DANB) certification. Performs a full range of dental assistant duties for both routine and specialty care, and performs other clinical and clerical functions independent of direct supervision. Work Schedule: Monday-Friday 08:00am - 4:30pm Telework: Not Authorized Virtual: This is not a virtual position. Functional Statement #: 0000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience and Education: Experience. Six months experience that demonstrates the applicant's ability to perform the work, or provides familiarity with the work. or Education. Successful completion of a 1-year dental assistant program accredited by the American Dental Association's Commission on Dental Accreditation (CODA). or Experience/Education Combination. Equivalent combinations of experience and education are qualifying. Certification by the Dental Assisting National Board (DANB). The American Dental Association (ADA) recognizes DANB as the national certification for Dental Assistants. DANB certifi- cation is not required, but highly desirable for the appointment of Dental Assistants up to and including the full performance level, and is required for all positions above the full performance level. English Language Proficiency. Dental assistants must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part. Certification. Public Law 97-35 requires that persons who administer radiologic procedures meet the credentialing standards in 42 CFR Part 75. Essentially, they must have successfully completed an educational program that meets or exceeds the standards described in that regulation, and is accredited by an organization recognized by the Department of Education, and be certified as radiographers in their field. Provisions for Certification of Radiologic Competence Successful completion of the Dental Radiation Health and Safety Examination administered by the Dental Assisting National Board, Inc. or Successful completion of the Principles and Practice of Dental Radiology and Radiographic Safety courses and examinations developed by the Assistant Under Secretary for Health for Dentistry. or Successful completion of a radiation health and safety program or examination approved by a state board of dentistry or the Department of Defense (DoD). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: GS-8 Supervisory Dental Assistant Experience. At least 1 year of experience at the next lower grade level that demonstrates the core competencies described at that level. In addition, the candidate must demonstrate the following technical KSAs and demonstrate the potential to acquire the assignment specific KSAs designated by an asterisk (*) Demonstrated Knowledge, Skills, and Abilities: Advanced knowledge of dental assisting across multiple areas of practice, and the demonstrated ability to provide guidance to staff dental assistants. Skill in coordinating clinical work flow and assignments. Ability to assist the Chief in Dental Clinic operations related to policy development, equipment requests and workload analysis. Ability to establish and maintain effective and cooperative work relationships. Ability to analyze clinically appropriate data effectively to optimize quality, performance, and productivity within section. Ability to perform supervisory functions such as assessing competency, providing performance appraisals and managing training. Preferred Experience: Prefer supervisory experience such as coordinating workflow and assignments, evaluating performance of staff dental assistants, and establishing/maintaining effective work relationships. References: VA Handbook 5005, Part II, Appendix G36 The full performance level of this vacancy is GS-08. Physical Requirements: See VA Directive and Handbook 5019.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address VA Maryland Health Care System 10 North Greene Street Baltimore, MD 21201 US
• Name: Prudence Barrett
• Phone: (410) 605-7000
• Email: [email protected]