The Integrated Care Program Manager is directly responsible for the planning, development, implementation, monitoring and evaluation of treatment program operations, and provides administrative supervision of all providers in those programs. The role is highly complex, involving management, supervisory, and clinical skills, all of which require the exercise of independent judgment, close collaboration with multiple program managers, and flexibility and creativity.

Duties

Work Schedule: Monday - Friday; 8:00 a.m. - 4:30 p.m.; Tour of duty subject to change to meet the needs of the Agency Telework: Telework if approved would be on a regularly scheduled basis, but this is not a remote or virtual position. Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: May be authorized for highly qualified applicants EDRP Authorized: Contact [email protected], the EDRP Coordinator for questions/assistance. Learn more Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required A recruitment/relocation incentive may be authorized for highly qualified applicants. Duties for the position may include but not limited to: Ensures efficient operation of the program, involving both day-to-day operations and long-term planning and growth. Develops and implements policies and procedures pertinent to all aspects of the program's operation and treatment services to ensure goal attainment and effective and efficient resource utilization and service delivery. Responsible for developing all documentation and reporting standards for the patient clinical records, demonstrating compliance with Joint Commission, VA Directives, and VANCHCS requirements by all staff. Responsible for proper planning to assure staff, office space, funds/contracts and equipment are available to efficiently provide clinical services. The incumbent monitors expenditures, submissions and verifications of reports, develops staffing plans, and requests resources and FTEE. Provides public relations and community outreach/education regarding VA care to various social agencies, medical, mental health, legal, housing, and welfare organizations. Represents the Integrated Care Program at appropriate clinical and administrative medical center meetings, conference calls, and community events, and collaborates with these officials to form partnerships and develop alternatives and improvements to the current system of service delivery. Responsible for management and control of all data from multiple national and local information systems related to psychology and neuropsychology and monitors outcomes of Veterans utilizing cognitive rehabilitation services using data-driven quality assurance processes. With support from the Deputy Program Manager, the incumbent has direct supervisory responsibility for approximately 30 Integrated Care providers of various disciplines and maintains administrative oversight of the program and staff. Establishes and monitors clinic profiles in terms of availability, utilization and scheduling, and monitors staff productivity. Provides specialized psychological services at all levels of complexity for patients, with service delivery to include intake evaluation, diagnostic assessments, psychotherapy and patient education. Assesses and diagnoses mental disorders and conducts specialized psychological and/or cognitive function assessments and neuropsychological screenings. Treats mental health as well as medical concerns through a variety of modalities (and especially EBPs such as Motivational Interviewing, Problem Solving Training, CBT-Insomnia. CBT for Chronic Pain). Provides a full range of therapeutic interventions including individual and group psychotherapy, family therapy, consultation, rehabilitation and psychoeducation. Provides clinical supervision to psychology trainees, psychology technicians and unlicensed psychologists. Serves as a consultant to other medical center staff and trainees and assist in their formulation of the psychological characteristics and appropriate treatment expectations regarding their patients. If applicable, plans and oversees the completion of personal research programs, designed to provide information regarding program planning and relevant treatment approaches. Assists in preparation of RFP's and grant proposals, as assigned. Represents the Medical Center or Healthcare System at professional/program community group/events and committees as assigned. Other duties as assigned.

Requirements

Qualifications

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: Have a doctoral degree in psychology from a graduate program in psychology accredited by the American Psychological Association (APA), the Psychological Clinical Science Accreditation System (PCSAS), or the Canadian Psychological Association (CPA) at the time the program was completed. The specialty area of the degree must be consistent with the assignment for which the applicant is to be employed. For the purpose of meeting this requirement, the term "specialty area" refers to the specific specialty areas recognized by the accrediting body and not to specific job duties that might require special skills. Currently, APA accredits doctoral programs in the specialty areas of clinical psychology, counseling psychology, school psychology, or combinations of two or more of those areas. PCSAS accredits doctoral programs in psychological clinical science. CPA accredits doctoral programs in clinical psychology, counseling psychology, clinical neuropsychology, and school psychology. There are no job assignments in VHA that require the skills of a school psychologist; therefore, an applicant with a degree in the specialty area of school psychology is not eligible for appointment. Strictly for the purpose of determining eligibility for appointment as a psychologist in VHA, there is no distinction between the specialty areas (with the exception of school psychology). OR Have a doctoral degree in any area of psychology and, in addition, successfully complete a re-specialization program (including documentation of an approved internship completed as part of the re-specialization program) meeting both of the following conditions: (a) The re-specialization program must be completed in an APA or a CPA accredited doctoral program; and, (b) the specialty in which the applicant is retrained must be consistent with the assignment for which the applicant is to be employed. NOTE: The applicant must provide an official transcript and/or certificate documenting the completion of the re-specialization program, which includes completion of an APA or CPA internship. [Psychologists who have successfully completed a re-specialization program as described above and who were employed by the Department of Veterans Affairs prior to the implementation of this standard are considered to have fully met the educational requirements of these qualification standards.] [OR Have a doctoral degree awarded between 1951 and 1978 from a regionally-accredited institution, with a dissertation primarily psychological in nature.] AND Internships: (a) Have successfully completed a professional psychology internship training program that was accredited by APA or CPA at the time the program was completed and that is consistent with the assignment for which the applicant is to be employed. OR (b) New VHA psychology internship programs that are in the process of applying for APA accreditation are acceptable in fulfillment of the internship requirement, provided that such programs were sanctioned by the VHA Central Office Program Director for Psychology and the VHA Office of Academic Affiliations at the time that the individual was an intern; OR (c) VHA facilities that offered full-time, one-year pre-doctoral internships prior to PL 96-151 (pre-1979) are considered to be acceptable in fulfillment of the internship requirement; OR (d) Applicants who completed an internship that was not accredited by APA or CPA at the time the program was completed may be considered eligible for hire only if they are currently board certified by the American Board of Professional Psychology in a specialty area that is consistent with the assignment for which the applicant is to be employed. (NOTE: Once board certified, the employee is required to maintain board certification.) [OR (e) Applicants who have a doctoral degree awarded between 1951 and 1978 from a regionally-accredited institution with a dissertation primarily psychological in nature may fulfill this internship requirement by having the equivalent of a one-year supervised internship experience in a site specifically acceptable to the candidate's doctoral program. If the internship experience is not noted on the applicant's official transcript, the applicant must provide a statement from the doctoral program verifying that the equivalent of a one-year supervised internship experience was completed in a site acceptable to the doctoral program. NOTE: Psychologists who meet the requirements of this revision and who were employed by the Department of Veterans Affairs prior to the implementation of this standard are considered to have fully met the requirements of this qualification standard. Licensure: Hold a full, current, and unrestricted license to practice psychology at the doctoral level in a State, Territory, or Commonwealth of the United States, or the District of Columbia. English Language Proficiency: Social workers must be proficient in spoken and written English. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: Psychology Program Manager, GS-14: Experience: At least three years of experience as a professional psychologist, with at least one year equivalent to the GS-13 grade level. Knowledge, Skills, and Abilities: In addition to the experience above, the candidate must demonstrate all of the following KSAs: Ability to organize work, set priorities, delegate tasks, and meet multiple deadlines. Knowledge of and ability to utilize evidence based practices and clinical practice guidelines appropriately and ability to guide staff in using these tools. Ability to deal effectively with individuals or groups representing widely divergent backgrounds, interests, and points of view. Skill in managing and directing the work of others to accomplish program goals and objectives. Ability to translate management goals and objectives into well-coordinated and controlled work operations. Ability to establish and monitor production and performance priorities and standards. Ability to analyze organizational and operational problems and to develop and implement solutions that result in sound operation of the program. References: VA Handbook 5005/103, Part II Appendix G18, Psychologist Qualification Standard GS-180 Veterans Health Administration dated February 7, 2018. The full performance level of this vacancy is GS-14. The actual grade at which an applicant may be selected for this vacancy is GS-14. Physical Requirements: Hearing required (aids permitted).

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address VA Northern California Health Care System 10535 Hospital Way Mather, CA 95655 US
• Name: Allison Hoffman
• Phone: 304-350-2062
• Email: [email protected]