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Job opening: Crisis Operations Specialist

Salary: $132 368 - 172 075 per year
Published at: Jul 14 2023
Employment Type: Full-time
These job openings are in the Bureau for Humanitarian Assistance (BHA), The Office of Humanitarian Business and Management Operations (HBMO) for Information the Technology Management Division (ITM). USAID's Bureau for Humanitarian Assistance (BHA) provides life-saving humanitarian assistance-including food, water, shelter, emergency healthcare, sanitation and hygiene, and critical nutrition services to the world's most vulnerable and hardest-to-reach people.

Duties

Conducts professional research and authoritative analysis used to develop strategies, plans, instructions and guidance for application and incorporation into international crisis operations policies, programs and/or operational function Serves as an expert on policy, program, and/or operational function issues, and develops policies, strategies, processes, procedures, and plans for office- and bureau-wide application. Assesses effectiveness or recommends improvement of program and/or operational processes and systems encompassing difficult and diverse issues that affect aspects of major international crisis operations programs. Identifies and proposes solutions to problems that are of major importance to planning the direction for future international crisis programs and/or operational functions that have implications for foreign and national security policy. Maintains liaison with sources of information inside and outside of the Agency to assess and review new or unusual circumstances, variations in approach and incomplete or conflicting information. Actively participates in appropriate policy formulation for crisis programs and/or operations, and reviews liaison activities for agency-wide programs and/or operational functions as they pertain to the area of expertise. Informs stakeholders of changes in programs and/or operational functions, conducting briefings on major program changes.

Requirements

  • United States Citizenship is required.
  • Relevant experience (see Qualifications below).
  • Must be able to obtain and maintain a security clearance.
  • Males born after 12/31/1959 must be registered with the Selective Service.
  • You may be required to serve a two-year probationary period if selected.
  • Direct Deposit/Electronic Funds Transfer is required

Qualifications

Description of Organization: The Bureau for Humanitarian Assistance (BHA) provides global leadership and a strategic approach in humanitarian response, promoting human welfare, alleviating suffering, and providing the foundations for transformative change and self-reliance serving both national foreign policy interests and people in need of humanitarian assistance. BHA fulfills USAID's role as the lead U.S. Government Agency for responding to emergencies and disasters overseas with both food and non-food emergency assistance, as well as providing a holistic approach to USAID's programming across the spectrum of preparing for, responding to, mitigating, and preventing disasters. The Office of Humanitarian Business and Management Operations (HBMO) is responsible for maintaining 24/7 operability by providing leadership, planning, quality assurance, technical expertise, and process management. HBMO ensures effective stewardship of the Bureau's support services, including workforce planning, staffing, financial management, internal controls, facilities operations, and infrastructure. HBMO's Information Technology Management Division is responsible for maintaining and increasing the Bureau's operational capacity and ability to respond 24/7 by providing IT support, systems, services, and innovation. The Division aligns IT decisions and the IT architectural trajectory with the Bureau's mission and organizational objectives. It also facilitates business requirements gathering, translates those needs to IT requirements, works with the organization to prioritize requirements and requests, schedules delivery of priorities, and oversees the implementation of IT solutions accordingly. The Division additionally manages and monitors the Bureau's IT delivery, budgets, programs, and projects, including core IT services such as Response Management Team/Disaster Assistance Response Team (RMT/DART) stand-up, communications delivery (including field comms deployment), IT training, Helpdesk, and IT application development/delivery. Basic Requirements: The first step in the evaluation process requires meeting Basic Requirements, Specialized Experience, and Selective Placement Factor stated below. Please refer to the "How You Will Be Evaluated" section for further details. Ensure that all relevant experience is clearly stated in your resume and unofficial transcripts are submitted to verify your education level. To qualify for this position, you must meet one of the following requirements: Degree: major or equivalent, or a combination of courses totaling at least 24 semester hours, in international law and international relations, political science, economics, history, sociology, geography, social or cultural anthropology, law, statistics, or in the humanities; or 12 semester hours in one of the above disciplines and 12 semester hours in statistics/quantitative methods. OR Combination of education and experience: courses equivalent to a major, or a combination of related courses totaling at least 24 semester hours, as shown in A above, plus appropriate experience or additional education. OR Experience: four years of appropriate experience in one or more of the fields listed above in work associated with international organizations, problems, or other aspects of foreign affairs. Specialized Experience: GS-14: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 level in the Federal service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. Examples of qualifying specialized experience at the next lower level for this position includes: (a)Providing intellectual leadership and focus to initiate complex dialogue on international humanitarian assistance information technology services and/or IT procurement matters Directing highly complex evaluative studies to assess and improve organization-wide information technology solutions and/or IT procurement processes and/or management systems; (b)Identifying, analyzing, and providing IT solutions to problems regarding either staffing, budget, programs, or operations of an international humanitarian assistance organization Serving in a leadership role for IT program, service, and project management; (c)Experience designing and monitoring IT support and services Experience developing, documenting, and implementing standardized process Please note that qualifying specialized work experience may have been gained through a variety of activities, including residence, study, teaching, business or commercial activities, military service, newspaper work, military or civil government activities, missionary or international relief work, or other foreign work experience. Make sure to document your experience thoroughly in your resume. Selective Placement Factor: This position has a Selective Placement Factor, which is a skill, knowledge, ability, or other characteristic essential for the job's satisfactory performance. The Selective Placement Factor represents the minimum requirements for this position and is a prerequisite for appointment. Applicants who do not meet the Selective Placement Factor are ineligible for further consideration. Selective Placement Factor: Your resume must demonstrate experience designing or managing international civilian humanitarian assistance policies, processes, or operational and management functions. Experience includes both paid and unpaid activities, such as volunteer work through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work provides training and experience that can translate directly to paid employment. Qualifying experience, including volunteer experience, that aligns with the duties of this position will be considered.

Education

Review the Basic Requirements of this vacancy announcement for education requirements. Unofficial transcripts are required at the point of submission since these positions do have a minimum education requirement.

If you have received your education at a foreign college or university, you may use it to meet the education requirements as long as you can demonstrate that the foreign education is similar to that you would have received in an accredited educational institution in the United States. You must provide such evidence with your application. Find a list of accredited organizations recognized for interpreting foreign education credentials at www.naces.org/members.php.

Contacts

  • Address Bureau for Humanitarian Assistance 1300 Pennsylvania Ave NW Washington, DC 20523 US
  • Name: USAID HR Help Desk
  • Phone: 202-712-1234 X2
  • Email: [email protected]

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