This position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), at the George E. Wahlen VA Medical Center in the the Radiology Department. The primary purpose of the Program Support Assistant (PSA) involves performing a variety of tasks and clerical duties in the Radiology Reading Room. The PSA serves as the Reading Room receptionist and assists the clinic with internal Diagnostic Imaging Services.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Some of the duties and responsibilities of this position include (but are not limited to): Serves as a resource person in planning, reviewing, or revising policies and procedures that impact service performance. Performs data collection and planning and recommends and participates in developing strategies for implementing planning for major projects involving Radiology Service initiatives. Evaluates, processes, or makes recommendations for effective organization changes. Performs organizational analysis and prepares data briefing documents reflecting findings and justification for specific changes. Performs duties related to the receipt, scanning, downloading, importing of Images and quality reviews for Images for VA patients. Tracks Imaging consults to verify all Image requests have been received and/or processed. Ensures that all necessary health/administrative information is received and integrated into Computerized Patient Record System (CPRS). Burns Radiology studies to CD/DVD on media writer for patients and referring doctors, as needed. Ensures all files are destroyed or filed in accordance with the VA directives. Performs other related duties as assigned. Work Schedule: Monday-Friday, 8:00am-4:30pm Recruitment & Relocation Incentives: Not authorized Financial Disclosure Report: Not Required

Requirements

Qualifications

SPECIALIZED EXPERIENCE: At least one full year of specialized experience equivalent to the next lower grade level in federal service. Specific qualifying specialized experience for this position (which should be documented on your resume) is: performing a full range of administrative support for an office; interacting with medical providers; managing digital documents including patient records; scheduling appointments and meetings; and preparing a range of correspondence and reports. Your answer will be verified against information provided on your resume. If your resume does not clearly support your response by addressing your work experience in detail you will be disqualified. You will be rated on the following Competencies as part of the assessment questionnaire for this position: ClericalCommunicationsComputer Skills IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address VA SALT LAKE CITY HCS 500 Foothill Drive Salt Lake City, UT 84148 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]