NIST works with industry and science to advance innovation and improve quality of life. We're looking for a IT Specialist (Network Services) to join our team! This notice is issued under direct-hire authority to recruit new talent to occupations for which NIST has a severe shortage of candidates.

Duties

The National Institute of Standards and Technology is seeking an IT Specialist (Network Services) to be the senior administrator of the Voice Over IP (VoIP) network. Come work in an energetic, lively, and collegial atmosphere on a wide range of complex, fast-paced, challenging matters. Responsibilities: Serves as lead network engineer for the VoIP network supporting Cisco call manager, Unity Connection, Emergency Responder, and Single Wire Informacast paging servers and analog/voice gateways Manage E-911 configurations between Cisco CER server and RedSky cloud service. Troubleshoot SIP and MGCP connectivity. Manage requests for voice connectivity. Monitor network with WhatsUp Gold and SolarWinds toolset. Deploy and upgrade Cisco devices. Procure equipment replacements on 5-year refresh cycle. Assist with support of the NIST Enterprise Network cable plant, switching, routing, wireless, DNS, VoIP, and access control.

Requirements

• U.S. citizenship
• Males born after 12-31-59 must be registered for Selective Service
• Suitable for Federal employment
• Satisfactory completion of a pre-employment medical examination
• Bargaining Unit Position: No
• Selective Placement Factor must be met- submit a copy of current/active CISCO CCNA certificate or higher
• Out of business hours support as needed.

Qualifications

BASIC REQUIREMENTS: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SELECTIVE PLACEMENT FACTOR: Knowledge of advanced network design and Cisco switch, router, and wireless configuration as demonstrated by completion of a Cisco CCNA certification or higher. You must submit a current/active copy of your Cisco CCNA certificate or higher in your application package. SPECIALIZED EXPERIENCE: In addition to the basic requirements and selective placement factor, applicants must have one year (52 weeks) of specialized experience equivalent to at least the GS-12 level (ZP-III at NIST). Specialized experience is defined as: Leading, managing, configuring, troubleshooting, and installation of Cisco VoIP equipment and infrastructure. Leading, managing, designing, maintenance, and testing of network structured cabling system. Leading and managing team and contractor schedules and activities. Leading, managing, and performing communication services move/add/change tasks. Experience refers to paid and unpaid experience, including volunteer work done. We will credit all qualifying volunteer experience in your application. The qualification requirements in this vacancy announcement are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook. Applicant Reconsideration

Education

Qualifications are based upon meeting specialized experience only. Education cannot be used to qualify for this position.

Contacts

• Address Information Technology Security and Networking Division 100 Bureau Drive Gaithersburg, MD 20899 US
• Name: Jessica Leopold
• Phone: 301-975-5760
• Email: [email protected]