The Medical Administrative Assistant has the responsibility of providing administrative support to various areas in the Medical Center during other than normal hours. Intrinsic to the position is the application of admission procedures, monitoring of patient bed movements, patient eligibility determination, decedent affairs, transportation arrangements and eligibility rules, as well as the Privacy and Freedom of Information Act.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties include, but are no limited to, the following: Provides administrative support during other than regular hours with authority to act on all areas other then actual patient treatment Ensures admission office procedures are properly conducted in accordance with VA and Medical Center directives Updates Bed Management System (BMS), making bed movements and taking actions needed in support of the inpatient clinical staff Coordinates patient referrals and transfers to and from the Medical Center Advises clinical staff regarding bed availability, administrative acceptance/referral criteria and requirements, to ensure patients are appropriately accepted or referred to either community or VA facilities Arranges medically indicated transportation and properly documents authorization Generated daily Gains and Losses report Briefs oncoming shift of pending events Ensures all reported data is accurate Implements death details activities Ensures all Decedent Affairs activities are conducted in compliance with VA and Medical Center directives and state laws Performs administrative duties in support of inpatient wards to include printing and issuing wristbands, verifying patient demographics, scanning records, etc. Receives and responds to telephonic and face to face contacts from the public, media, Veterans service organizations, etc. Conducts special analytical reviews and studies regarding medical administrative management areas Conducts special investigations regarding patient or employee complaints and problems Takes call out calls from providers and staff and acts to ensure that the appropriate supervisors are notified of the call out Performs all other duties as assigned Work Schedule: Full Time, M-S, 4pm to 12am. Required to support off-tour and weekend rotation. Saturday 10am - 6pm, 4pm to 12am. Sunday 10am - 6pm, 4pm to 12am. Recruitment & Relocation Incentives: Not authorized Financial Disclosure Report: Not Required

Requirements

Qualifications

TO QUALIFY FOR THIS POSITION AT THE GS-07 LEVEL, YOU MUST HAVE: At least one (1) full year of specialized experience equivalent to the next lower grade level (GS-06) in Federal Service that has equipped you with the knowledge, skills, and abilities necessary to perform the duties of a Medical Administrative Assistant. Specialized experience includes interpreting Federal and State healthcare laws; responding to questions and calls from patients and family concerning services; performing administrative duties in relation to routine and non-routine hospital registration/admission; advising on matters of eligibility as they relate to patient care and treatment; preparing hospital reports; processing patient transfers to other facilities for care/treatment; and independently providing other related administrative support work in a health care facility. You will be rated on the following Competencies as part of the assessment questionnaire for this position: AccountabilityDecision MakingInterpersonal SkillsOral CommunicationWriting IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address VA New Jersey Health Care System 385 Tremont Avenue East Orange, NJ 07018 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]