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A Contact Representative, also known as a Customer Service Representative, is a professional responsible for acting as a liaison between a company and its customers. They handle a variety of tasks such as answering phone calls, responding to emails and chat messages, and addressing customer issues and concerns. Contact Representatives also process orders, track shipments, and process returns or exchanges. They are the first line of contact for customers and are responsible for providing excellent customer service to maintain customer satisfaction and loyalty.
Contact Representatives must have excellent communication skills and be able to work efficiently under pressure. They should be knowledgeable about the products or services offered by their company and have the ability to handle difficult or upset customers with patience and empathy. Many Contact Representatives work in call centers and must be able to follow a script or set of guidelines to ensure all interactions are handled consistently and professionally. A career as a Contact Representative can lead to advancement opportunities such as team lead or manager positions, as well as opportunities to work in other areas of customer service such as sales or marketing.
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
This position is located in the Women Veterans Call Center (WVCC) within the Veterans Health Administration (VHA) located at the Canandaigua VA Medical Center. The WVCC is a national program that is t...
This position is located within the Women Veterans Call Center (WVCC) at the Canandaigua VA Medical Center in Canandaigua, NY. The Contact Representative analyzes situations and facilitates/provides i...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
This position is located within the Women Veterans Call Center (WVCC) at the Canandaigua VA Medical Center in Canandaigua, NY. The Contact Representative analyzes situations and facilitates/provides i...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
This position is located within the Women Veterans Call Center (WVCC) at the Canandaigua VA Medical Center in Canandaigua, NY. The Contact Representative analyzes situations and facilitates/provides i...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
This position is located within the Women Veterans Call Center (WVCC) at the Canandaigua VA Medical Center in Canandaigua, NY. The Contact Representative analyzes situations and facilitates/provides i...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
Defense Finance and Accounting Services (DFAS) mission is to lead the DoD in finance and accounting by ensuring the delivery of efficient, exceptional quality pay and financial information. Applicati...
This position is located within the Women Veterans Call Center (WVCC) at the Canandaigua VA Medical Center in Canandaigua, NY. The Contact Representative analyzes situations and facilitates/provides i...